STRAIGHT TALK By Jeffrey Zaslow
Issue date: Nov. 6-8, 1998
Peter Morton: Rock 'n' roll. Righteous food. Make millions selling T-shirts on the side. Not bad work if you can invent it.
In this article: Advice bits Write to Morton
 hen Peter
Morton created the first Hard Rock Cafe - in London in 1971 - he found a way to add a
few more bucks to the restaurant's nightly take: "We sold T-shirts out of a paper
bag." He was 25, the son of a Chicago restaurateur, and never dreamed that Hard
Rock shirts would become ubiquitous, or that he'd eventually sell his stake for $410
million. Now 52 and concentrating on his Hard Rock Hotel & Casino in Las Vegas,
he still describes himself as a laid-back entrepreneur: "My short-term goal is noon.
My long-term goal is midnight." Don't believe it. He carries himself like a hip
Hollywood mogul - crisp white T-shirt, jeans, dark glasses - and by reputation, he's
plenty shrewd. Asked for insights into his success, he stresses that little touches
matter. His casino craps tables are shaped like pianos; the one-armed bandits, like
guitars. Instead of "Do not disturb," his hotel's doorknob signs read, "I hear you
knockin' but you can't come in!" So many hotels "just don't care," he says. "Their
rooms are boring." Another Morton rule: Leave work at work. Hard Rocks are museums
of autographed guitars and gold records, but you won't find rock memorabilia at his
home or his three kids sporting Hard Rock shirts. As for advice on making business
decisions, Morton says it comes down to "a feeling." His godson is an aspiring
filmmaker, and Morton financed the young man's $1.5 million movie. "I never even read
the script. I just felt good about him." He didn't even glance at the
script? "Well, my best friend is Steve Tisch, the producer of Forrest Gump. I
let Steve read it." Aha! He had more than a feeling - he had an expert. Morton
laughs. "OK. But I would have done it anyway."
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ADVICE FOR ENTREPRENEURS
Spoil your employees: "Treat the people who work for you as well as you treat the people who patronize you. We take care of our employees with
Christmas gifts, benefits, even the food in the cafeteria."
"Never assume you're going to be successful."
Go with your passion:"When we started
out, we didn't know if we'd even have 10 customers. But we were doing
something we believed in." Today there are 95 Hard Rock Cafes in 33 countries.
Pray: "I think the 'serenity prayer' says it all: 'God grant me the
serenity to accept the things I cannot change, the courage to change the things I
can, and the wisdom to know the difference.' "
ASK MORTON FOR ADVICEPeter Morton will write or call a reader who
seeks advice. By Nov. 15, write to "Straight Talk," P.O. Box 3455,
Chicago, Ill. 60654 (fax: 312-661-0375; e-mail:
talk@usaweekend.com).
Zaslow is an advice columnist for the
Chicago Sun-Times.
Photo Credit: BRIAN DAVIS FOR USA WEEKEND |